Wednesday, 7th July – I read an article on Seth Godin’s blog, entitled The problem with search engine optimization, which paints a pretty dim view of search engine optimization. Seth says that: ‘Lucking into (and it is luck) the top slot of a great word on Google is not a business plan. It's superstition. It's blind faith.’ He goes on to say, ‘If you want to grow your business, you need a reliable and scalable and dependable way to spend time and money… Online, it's about adwords and site design.’
His final paragraph says: ‘SEOs are not a shortcut to success, at least not for 99% of the companies out there. You won't win by fooling Google into listing you first for a common search term. You will win once you figure out the simple mechanics of turning strangers into friends and friends into customers.’
Good search engine optimization is all about figuring out the ‘mechanics of turning strangers into friends and friends into customers.’ It starts with getting into the mindset of your target audience. What are they looking to achieve? What words describe how they see your product? What are their expectations? What problems does their business encounter? In short, your business must look at its products, services or company from the ‘user perspective’. Once you have got into the mentality of the user, you can apply this information to optimizing your Web site for search engines and, in parallel, creating a visitor experience that appeals to your target audience.
Seth believes that the 2 key elements for growing your business on-line are: 1 adwords and 2. site design. I couldn’t agree more with the latter. However, how can Seth say that adwords are the key when at worst the clickthrough rate is under 0.5% and at most around 10-15% - that means a staggering 80-90% of those who don’t know a company’s URL address will click on the search results from Google, Yahoo!, et al.
Thursday, 8th July – The weather in Wales is pretty miserable today: high winds, rain and grey skies. I must get away to the sun! - Tuscanny will be perfect this time of year. So, I go to Google and type in ‘Tuscan Holidays’. First result comes from a company called Tuscan Holidays, with a home page which has been tuned to the search engines, delivers the content I want and just makes me want to get my credit card out and book two weeks at a rural farmhouse right now. This company operates on an even playing field to other larger and richer companies and generates far, far more clicks than Google Adwords can deliver – and it’s all down to a well-optimised home page and good site design.
To conclude, a well optimized site should deliver visitors through search engines, using THEIR language and give them a visitor experience to match.
Incidentally, if you carry out a search on Google for 'search engine optimization problems', Seth's site appears at number 3 - proof that it even works for him!