WOMMA - Word of Mouth Marketing Association Conference in Chicago
WOMMA stands for the Word of Mouth Marketing Association, if you're not already aware. In Chicago on July 13th, it will be holding the first-ever conference, called Measuring Word of Mouth, on measurement, metrics, and standards in word-of-mouth marketing. I must admit that I wasn't that familiar with the organisation unil I had an email from one of their people - Ben - asking if I could mention the event.
According to their website, WOMMA:
is the official trade association for the word of mouth marketing industry. WOMMA's mission is to promote and improve word of mouth marketing by:
- Protecting consumers and the industry with strong ethical guidelines
- Promoting WOM as an effective marketing tool
- Setting standards to encourage its use
Judging by their line-up of speakers and subjects it does sound like it could be quite an interesting event to attend. There are speakers from the Harvard Business School, Future Now, Brand Dimensions and Nielsen/NetRatings. WOMMA claims that attendees will learn 5 things from the event:
- Measure and Track Word of Mouth
- Prove the ROI of WOM
- Create a WOM Media Plan
- Discover Why Messages Go Viral
- Understand Why Customers Talk
Some of the talks and presentations that caught my eye were:
Optimizing WOM: Which Words Work?
Why People Talk: Consumer Behavior and Word of Mouth
"A Case For Using The Internet To Track Offline, Organic Word Of Mouth"
"The Blog Universe: Influencers, Early Adopters and Online Tenure Rolled into One"
"Customer Evangelists are Not Loyal Customers"
If you're interested in going to the event, please send me an email and I can send you a $50 discount code.


